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Westfield telephones

20.3.19 We are still having problems with the telephones in Westfield and BT are working to resolve it. 

They have fixed the problem of the answer machine cutting in when the lines are busy, or the call cutting off.  However, it still seems that we are unable to have an engaged tone when the lines are busy - and now it just keeps ringing.  So if you have this problem of the number ringing and ringing please be aware that we are there and we are on another call.  Thank you.


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It is vital we have up to date telephone numbers for our patients.  Please inform us if you have a new number. We are also trying to collect mobile telephone numbers for a new Text Reminder service.


Ear Syringing -  Unfortunately we have had to stop doing ear syringing due to lack of clinic time. There are very good ear drops available from the chemist which usually clear ear wax successfully.  If that doesn't work, the surgery has a contact number for a private practitioner recommended by the Audiology Dept at Glan Clwyd.


You can now register for on-line repeat prescription ordering, and on-line appointment booking.  You will need to bring photographic ID to the surgery for this registration.


We now have an Offical Facebook page so that we can keep you up to date.



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